IP Telephony and PBX systems
VoIP With All The Features Of A Traditional Phone
Our cloud-based phone system is designed especially for SME’s. You can experience all the features that come with a traditional phone network, but with the cost benefits of the cloud. Features include call forwarding, routing, transfer, screening, caller ID, and voicemail.
ITM 247’s VoIP is fully cloud-hosted, so there is no need to worry about the installation or maintenance costs of a traditional phone system. The service can also be configured to match the exact needs of your business.
Easy Set-Up, Free Upgrades & Use From Any Location
Set-up is simple and easy, plug-and-play with no hardware to install or maintain, while upgrades are free and automatically installed. All you need to get started is an internet connection.
No matter where you are in the UK, you can choose a number with any area code you wish, and if you move premises, you can take your BT VoIP phone number with you.
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Integration With Everday Apps & Mobile OS
ITM 247’s VoIP can be fully integrated with your go-to applications, leaving no need for you to switch between apps when making calls, sending faxes or hosting a conference. Compatible apps include Google, Skype, Outlook, Salesforce, Zendesk, Zoho, Microsoft Office.
You can also use our VoIP service on mobile devices, with apps for iPhone, iPad and Android devices, and you can even create, design and develop your own custom integrations.
Call Management & Monitoring
The management and monitoring of business calls is an essential tool, enabling you to keep accurate records, review processes, and ultimately maintain high standards of customer service.
ITM 247’s VoIP allows you to easily record inbound/outbound calls and download them to your computer. Supervisors can also join calls, converse with staff discreetly, and take over a call when necessary, helping you to improve both your operational efficiency and customer support.
Avaya Intelligent Hotel Room Experience
With the Avaya Intelligent Hotel Room Experience, a seamless mix of modern comfort and connectivity, you can increase your hotel’s appeal. Beyond ambient management and personalised service through voice commands and a user-friendly app, our system incorporates cutting-edge telephony for outstanding in-room communication. Calls, messages, and even video conferences may be made easily by visitors, improving their stay and maximising your hotel’s efficiency. Take advantage of Avaya’s all-inclusive innovation to design a distinctive stay that fuses luxury and modernity and elevates your business above the competition.
Package Solution Components
The Avaya Intelligent Hotel Room Experience contains the following components
- Device: The Award-winning Avaya Vantage™
- Application: Customizable Experiences Platform
- Integration with hotel systems
- Three Tiers of capabilities with customization included
- Award-winning Avaya Support
Step into seamless communication and Enhance connectivity
Invest In Advanced IP Telephony Solutions
Specialists in Office 365 Managed Services
We specialise in the delivery, management and support of Office 365 solutions for small and medium businesses, helping to streamline operations, improve productivity and unlock potential.
From assessment to deployment, through to migration, implementation and customisation, we look after the full Office 365 lifecycle, allowing you to enjoy all the benefits of your Office 365 apps with minimum hassle and maximum reward.