Once your computers are in, that's not the end of the story. You need someone you can rely on to keep it all ticking over nicely. Who can you turn to when your hard drive fails? Who can you call when your old software won't talk to the new stuff? Who can help you avoid your whole network crashing around your ears?

Our support team can. Whenever you've got a problem with your hardware, software or your network, just call on us. We offer a wide range of packages, tailored to match your particular requirements, so you get just the level of support and service you need. With options covering all aspects of IT, we'll work closely with you to find the best support solution for your growing business.

When you've chosen your package you'll pay a fixed monthly fee so you'll have no financial surprises in store - and no IT headaches either.

• Remote support
• Onsite support
• Support Plan Packages  

Remote support lets us "see" the issues firsthand, rather than being dependent on a verbal description. Rapidly diagnose problems with remote support and improve your support organization's performance as we:

Accelerate diagnosis and problem solving:
View and control your entire desktop and applications. Diagnose problems, transfer files and install patches or updates.

Deliver hands-on support without costly site visits
Eliminate the need to travel offsite for most problems — and avoid the frustrating back-and-forth communication of possible fixes over the phone.

Improve your satisfaction
Serve our clients better with the most manageable, reliable, and secure remote access support.

Onsite support:

There are occasions when IT problems cannot be fixed remotely, such as in the event of a hardware failure.  If such a failure occurs, you want to feel secure that it will be resolved quickly by a qualified engineer that knows your business computer infrastructure well.  Our IT Support packages let you choose an Onsite Support that suits your business needs and budget.

Find out below our most requested packages by our client. There are alway room to fit you with the one that most suited to your business. 

  Point your mouse cursor over the green services for more information

Services	Total Peace of Mind support plan	Basic support plan	Pay Per Block support plan
Telephone support
Unlimited remote fix
Unlimited on-site support
On-site support (Mon-Fri 9am-6pm)		Block of 10 Hrs £500 or £60 per hour	Block of 10 Hrs £600 or £70 per hour
On-site support (out of working hours including weekends)^	Block of 10 Hrs £400 or £50 per hour	Block of 10 Hrs £600 or £70 per hour	Block of 10 Hrs £700 or £80 per hour
Hardware repair
Application support
24hr remote system support
Security
Data backup
Data migration
LAN support
Cost per Server per month	P.O.A	P.O.A
Cost per PC per month	P.O.A	P.O.A

Call us today to benefit from these great offer