Remote Access Service
Remote support lets us "see" the issues firsthand, rather than being dependent on a verbal description. Rapidly diagnose problems with remote support and improve your support organization's performance as we:
Accelerate diagnosis and problem solving: View and control your entire desktop and applications. Diagnose problems, transfer files and install patches or updates.
Deliver hands-on support without costly site visits: Eliminate the need to travel offsite for most problems — and avoid the frustrating back-and-forth communication of possible fixes over the phone.
Improve your satisfaction: Serve our clients better with the most manageable, reliable, and secure remote access support.
IT Support for PC
Hardware, LAN & Networks
- Desktop Hardware Setup (x86 PC Compatible)
- Desktop Hardware Fault Diagnosis
- Workgroup LAN Support & Fault Diagnosis
- Printer Setup & Fault Diagnosis
- Scanner Setup & Fault Diagnosis
- Support of WiFi issues
Operating System
- Operating Systems Installation & Configuration
- Operating Systems Fault Diagnosis & Remote Repair
- Patch and Upgrade Support
- Windows 2000 including Professional Edition
- Windows XP Home, Professional
- Microsoft Vista
Applications
- Desktop Application Set-Up & Configuration
- Application Fault Diagnosis & Remote Repair
- Patch and Upgrade Support
- Microsoft Office Support (Word, Excel, PowerPoint, Access)
- Workgroup File & Print Sharing
- Security
- Virus Issues
- Spyware Issues
- Firewall Set-up and Configuration
- Security Software Set-up and Configuration
- Backup
IT support for Server
Hardware, LAN & Networks
- Server Hardware Setup (x86 PC Compatible)
- Server Hardware Fault Diagnosis
- Domain/AD LAN Support & Fault Diagnosis
- Workgroup LAN Support & Fault Diagnosis
- Printer Setup & Fault Diagnosis
- Scanner Setup & Fault Diagnosis
- Support of WiFi issues
Operating System
- Operating Systems Installation & Configuration
- Operating Systems Fault Diagnosis & Remote Repair
- Patch and Upgrade Support
- Microsoft 2000 Server & Advanced Server
- Microsoft 2003 Server, including R2
- Microsoft SBS 2003
- Microsoft SBS 2008
Applications
- Application Fault Diagnosis & Remote Repai
- Patch and Upgrade Support
- Workgroup File & Print Sharing
- Security
- Virus Issues
- Spyware Issues
- Firewall Set-up and Configuration
- Security Software Set-up and Configuration
- Server Application Set-Up & Configuration
- Microsoft Exchange Server
- Backup
- Microsoft IIS
- Routing & Remote Access Services
- Domain/AD User Account and Permissions
- Domain/AD File & Print Sharing
Give us a call today on 0208 123 6681 or use our contact form to send us your enquiry!
Our Latest Projects
Our Clients
